Support
FAQ
Can you ship to the United States?
Currently, due to regulations, we cannot ship directly to the United States.
Is the payment method secure?
Yes, we use encrypted systems and recognized payment platforms to ensure the security of your transactions
How can I verify my Cuban cigars?
Each cigar comes with an authenticity seal. Additionally, you can refer to our online guide on how to identify genuine Cuban cigars.
How long will my order take to arrive?
Shipping times vary based on the destination, but orders typically arrive within 7-14 business days.
Do the cigars come with a storage guide?
Yes, each order includes a guide on how to properly store and maintain the freshness of your cigars.