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Orders

How to Place an Order

  1. Browse our extensive collection of products and choose your preferred cigars.
  2. Add your selected cigars to your cart by clicking on the “Add to Cart” button.
  3. Proceed to the checkout page by clicking on the cart icon.
  4. Provide necessary shipping and billing information.
  5. Review your order to ensure everything is accurate.
  6. Finalize your purchase and you’ll receive an order confirmation via email.

Why Should I Buy Online?

  1. Convenience: Enjoy the luxury of shopping from the comfort of your home, without the hassle of visiting a physical store.
  2. Wider Selection: Dive into our expansive selection of products, offering a breadth and depth far beyond what’s typically available in-store.
  3. Exclusive Deals: Access online-only promotions and discounts, exclusive to our valued customers.
  4. Detailed Information: Find comprehensive product details, reviews, and ratings to make informed decisions with ease.
  5. Easy Comparison: Effortlessly compare prices, features, and reviews across different products to find your perfect match.
  6. Privacy and Data Security: Your confidentiality and the protection of your personal information are paramount. We employ stringent protocols to safeguard your data against any malicious activities.
  7. Seamless Payment Experience: We stand out as the only provider that facilitates easy card payments, ensuring a smooth and hassle-free checkout process.
  8. Unmatched Stock and Logistics: Boasting the best stock availability and a state-of-the-art logistics system, we guarantee timely delivery of your preferred products.

Elite Phone Ordering and Personalized Service at Your Fingertips

We are delighted to extend the option of placing orders via phone, backed by our specialized customer service team dedicated to providing immediate stock verification and real-time order processing. This service ensures a smooth and prompt shopping experience tailored to your needs. With over two decades of experience, our commitment to your privacy and security stands paramount. Your payment details and personal information are guaranteed to be treated with the highest level of confidentiality.

Our reputation as a trusted provider has attracted a prestigious clientele, including celebrities, athletes, singers, politicians, and business moguls. Our unwavering dedication to discretion and top-tier service has made us the go-to source for individuals who not only seek the best but also require confidentiality and reliability. When you choose us for your shopping needs, you’re opting for a peace of mind, secure in the knowledge that you’re in the hands of a company that has long served the elite with distinction.

Ordering for Someone Else

  1. Browse and select the items the recipient would like.
  2. At checkout, provide the recipient’s shipping address.
  3. Opt for gift wrapping or a personalized note if available.
  4. Ensure you enter your billing information for payment.
  5. The recipient will receive the package without any invoice or price details, ensuring a genuine surprise.

Cancelling Your Order If you’ve changed your mind about your purchase, you can cancel your order:

  1. Log into your account and navigate to ‘My Orders’.
  2. Find the order you wish to cancel and click on the ‘Cancel’ button.
  3. If the order has not been processed, it will be cancelled immediately, and you will receive a confirmation.
  4. For orders already processed or shipped, please contact our customer service for further assistance.
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